• 11 OCT 19
    • 0
    Excellent Experience with Unbelievable results! – A Patient Story

    Excellent Experience with Unbelievable results! – A Patient Story

    Dear Rick and Christian,

    I am very thankful for your service you provided for private knee surgeries. Your recommendation of Dr. Kassman and his team in Phoenix has been an excellent experience with unbelievable results.

    The first time I spoke with Dr. Kassman was when he called me on a Sunday and asked if this was a good time to chat. I said no as I was sitting down with my family for dinner, so he said no problem and promptly called me back in an hour. We don’t get that kind of service in Canada so he had me the first time we spoke. We had a great conversation as we chatted for probably 45 minutes getting to know me, my knee and my expectations.

    My situation in Canada was that of everyone else, wait and it could be anytime from 6 – 12 months to see a surgeon for consultation on next steps. No guarantee on a surgery date as that could be up to another 12 months. My name is still on the wait list. I am turning 58 this summer and didn’t want to give up two years of my life that limited my ability to be active with my wife and our family that includes three Grandsons.

    Once we agreed on the date of June 5 th for the surgery, my wife and I travelled to Phoenix. We stayed at the Hilton Homewood Suites where we were given a handicapped suite which was close to the hospital. As part of the Kassman Team, Ellie Gibson provided us with the necessary transportation. She picked us up at the airport with a big smile and brought comfort to the upcoming surgery. She took control of our schedule and the stress of meeting our appointments. This even included a wheel chair at the door of the airport on the trip back home.

    Dr. Kassman was simply amazing as was his entire support team including Scott, the physical therapist. It is astonishing what Dr. Kassman and the surgical team was able to accomplish. He did a full knee replacement but more importantly straighten out my leg.

    The before and after picture, from a bowed to a straight leg was a testament to his skill as a surgeon. I walked on the day of the surgery and went home the next day with a walker. I transitioned to a cane about 4 days later.  Scott came to our suite at the hotel where he worked his magic with me.  He also gave me a schedule of exercises to do at home. There was no need for further physical therapy once I got home.

    Every day I did my exercises and I saw the improvement in my range of motion and my flexibility.   Dr. Kassman stayed in touch every day for the first four days. After that we communicated faithfully on a weekly basis for an update on my progress, which still amazes me.

    My goals were to be hitting golf balls and riding my pedal bike by July 15th. I was able to play golf with my son and Grandson by the 20th. This included walking nine holes. I was able to accomplish all my goals plus we did some moderate hiking the fourth week of July. Simply amazing!

    Dr. Kassman, Scott and Ellie, thank you so much. I know that being able to have this done is a gift and I have taken every opportunity to take advantage of activities that limited me prior to the surgery.

    Again thanks,

    Terry T.
    58 yo, 7 weeks after robotic-assisted, tourniquet free, uncemented total knee replacement

    Leave a reply →

Leave a reply

Cancel reply
Translate »